Rachel Stone
Aviano,AB Italy
Summary
Hard working, charismatic professional with 9.5+ years of experience with conflict resolution, customer service and sales administration. Detail-oriented, with great communication skills and have a proven track record for problem solving and being able to lead a group in success. Taking initiative when seeing items needing to be addressed, while being a team player. Taking pride in the work, all while being able to grow within the company.
Overview
14
14
years of professional experience
1
1
Certification
Work History
PCSing/SAHM/Fulltime Student
SAHM
02.2022 - Current
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Utilized professor office hours to clarify topics needing elaboration.
FRONT OFFICE
North Valley Dermatology
11.2021 - 01.2022
- Managing scheduling for ten different providers, while assisting with patient questions and concerns
- Maintaining relationships between medical assistants, PAs and patients
- Data entry of demographics and forms following proper procedures to ensure absolute accuracy.
FRONT OFFICE MANAGER
Sun West Endodontics
06.2021 - 10.2021
- Successfully diagnosing to appropriately schedule patients
- Follow up and correspond with general dentist offices to ensure best possible care for patients.
- Marketing weekly and monthly to top referring dentist offices while creating spreadsheets for new targeted offices.
- Opening and closing of day with monies, paperwork, and daily tasks.
ASSISTANT BUSINESS MANAGER
Alliance Residential
11.2016 - 06.2021
- Managing over 400+ resident ledgers
- Handling dozens of move-ins, move-outs and renewals weekly
- Assisting with multiple prospect tours a day
- Managing resident correspondence
- Maintaining books on financials for entire property
- Presenting monthly breakdown of KPIs and financials to ownership
- Planning resident events, marketing events and updating any marketing materials
- Assisting in any other areas that may be needed.
SALES MANAGER
Nothing Bunt Cakes
09.2015 - 10.2016
- Assisting with store operations
- Managing front and back part of store
- Counting down register at end of every shift and prepping them for the following morning
- Preparing and executing dozens of customer orders daily.
ASSISTANT MANAGER
Famous Footwear
04.2015 - 09.2015
- Managing register operations
- Counting monies at beginning and end of every shift
- Assisting with customer issues and orders
- Managing and training employees on daily procedures
ASSISTANT MANAGER
Hobby Lobby
02.2011 - 04.2015
- Bookkeeping for entire store
- Managing all employees with daily tasks and duties
- Managing training and protocol procedures for all employees
- Assisting in store displays and reconfiguration daily
- Counting down registers at end of every shift and prepping them for the following morning
Education
Undergrad - MultiMedia And Web Design
DeVry University
08.2025
Diploma -
Kingman AZ High School
05.2009
Skills
- QUICK LEARNING
- LEADERSHIP
- CREATIVE
- ORGANIZATION
- CUSTOMER SERVICE
- DETAIL ORIENTED
- COMMUNICATION
- PROBLEM SOLVING
- DATABASE UPDATING
Certification
- Dale Carnegie Sales Advantage
- Dale Carnegie Leadership
Timeline
PCSing/SAHM/Fulltime Student
SAHM
02.2022 - Current
FRONT OFFICE
North Valley Dermatology
11.2021 - 01.2022
FRONT OFFICE MANAGER
Sun West Endodontics
06.2021 - 10.2021
ASSISTANT BUSINESS MANAGER
Alliance Residential
11.2016 - 06.2021
SALES MANAGER
Nothing Bunt Cakes
09.2015 - 10.2016
ASSISTANT MANAGER
Famous Footwear
04.2015 - 09.2015
ASSISTANT MANAGER
Hobby Lobby
02.2011 - 04.2015
Undergrad - MultiMedia And Web Design
DeVry University
Diploma -
Kingman AZ High School
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