Placing orders and commercial offers in the computer system and order management up to the shipment and also the post sale
Contact geographical area of competence and management of agents, being the main contact for every need
Menager to private visits company showroom for product vision and sale
Preparation of quotation proposals and sales proposals, providing information on the main characteristics of products/services company, advantages and prices and discounts offered
Technical assistance to customers both before and after sale
Resolution of technical problems after sale
General secretariat and back office
Managing calls and phone relationships with customers, including incoming calls and phone relationships.
Sales
Mvv srl
05.2018 - 05.2021
Placing orders and business bids in the IT system
Preparing quotations for foreign and Italian clients
General secretariat and back office
Management of incoming calls
Cooperation with the sales department
Co-operation with production office and after-sales planning
After-sales customer support both abroad and Italian
Marketing and organizational support for trade fairs
Order management and client credit check.
Hostess
Vivaevents Per Pordenone Fiere
08.2017 - 01.2024
• Cash and ticket management
• Customer reception
Au Pair
Local Family
08.2017 - 02.2018
Babysitter
Junior Pizza Maker
Titti's Pizzeria
03.2018 - 05.2018
Education
High School Diploma -
ITSSE O.Mattiussi
Pordenone
09.2017
Skills
Work independently
Organization and time management
Good resistance to stress and tension situations
Ability to work in groups
Excellent adaptation skills for any job
Knowledge of the pre-sales and after-sales process
Available for trasfer anda travel
Knowledge of marketing function and marketing techniques
Social media
Problem solving
Resilience & Adaptability
Initiative
Languages
English
Advanced (C1)
German
Elementary (A2)
Italian
Bilingual or Proficient (C2)
Training/Courses
Course attendance certificate A2-B1 at German language school, Sprache und bildung -Ludwigsburg, DE
Business English Course, Udemy
Social Media Marketing, Udemy
EF SET English Certificate C2 Proficient (72/100) - EF Education First
Course "Foundamental of digital marketing by Google, Google